Quality

At the heart of everything we do is the knowledge that quality is vital to our customers and continuous improvement is an expected norm.

The Technical Ceramics business of Morgan Advanced Materials has developed and implemented an integrated Continuous Improvement program, alongside ISO9000 systems, which drives achieved quality in ceramic component manufacture by defining and embedding world-class processes and methods.

The program ensures that state of the art manufacturing technology; Lean manufacturing and Six Sigma methodologies are used to focus on your needs, building quality into your products and delivering a faster, higher quality service.

The customer-focused program addresses a multitude of projects from complex issues (driven by black belts) through to less complex issues (yellow belts) covering the entire process from initial enquiry through to product delivery. The program incorporates input from employees at all levels of the organisation and has a focus on delivering a quality product at all times.

To achieve this we use a variety of improvement tools and techniques aimed at achieving a Six Sigma Quality Level, these include:

  • Process capability studies
  • Statistical process control and data collection
  • Process mapping and analysis
  • Cycle time reduction
  • Defect identification and elimination
  • Failure and root cause analysis
  • Control charts and measurements

In addition, we have an experienced Applications Engineering resource available to work with your design and engineering teams to develop innovative solutions to meet your demands. This ensures that the optimum materials and processes are used in the manufacture of your product and Quality becomes an intrinsic element of our service to you.

All our sites are certified to ISO9001
In addition many sites are certified by market specific regulatory bodies, for example Medical products to ISO 13485