Innovation in Materials Technology
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Customer Service Administrator

Company
MTC Electroceramics
Location
Southampton
Description

The Role – Principal Objectives:
• Ensuring new orders are dealt with promptly and in accordance with the established contract review procedures.

• Ensuring new enquiries are dealt with promptly and in accordance with the established contract review procedures.

• Negotiating prices and terms and conditions with customers.

• Providing information on delivery status of customer orders, directly to customers or our export sales offices.

• Answering incoming calls and directing these as appropriate.

• Assisting Management team with other administrative duties as necessary.

• Preparing and reviewing marketing material.

The Person – Key Requirements:
Previous Experience:
• Previous experience within a sales office environment essential.
• Good IT skills.
• Experience in a manufacturing company desirable.

Qualifications:
• Excellent oral and written communication skills are essential.
• GCSE standard (or equivalent) in Maths and English.
• Foreign language abilities are desirable but not essential (German / French / Italian)

Personality:
• Good personal organisation.
• Attention to detail.
• Self motivated with ability to work effectively without direct supervision.
• Must be able to operate to an excellent standard within a team-based environment.
 

How to Apply

To download the full job description please click below which will open this document in MS Word.

 
About us

Morgan Technical Ceramics is a division of The Morgan Crucible Company plc. We design and manufacture products for demanding applications in a variety of markets using a comprehensive range of advanced ceramic, glass, precious metal, piezoelectric and dielectric materials Read company details here.

The Morgan Crucible Company plc is registered in England
Registered office at Quadrant, 55-57 High Street, Windsor, Berkshire, SL4 1LP. Company number: 286773.